How can we help?
Article suggestions.
Featured articles
5 articles
Find your way around the Admin Dashboard
2Way platform overview
Manage Member Groups and content audiences
Publish a News article (newsletter)
Why is my content not showing for members?
Getting started
5 articles
Admin Dashboard
Find your way around the Admin Dashboard
Key terms
Sign in or reset your Admin Dashboard password
2Way platform overview
News and Journals
21 articles
Apply bulk actions to News articles
Journals: start here
Use the content editor and banner images
Pin content with Current Issues
Apply bulk actions to Journal entries
Journal entry status
Edit or remove a Journal entry
Review a Journal entry
View all articles in “News and Journals”
Documents
9 articles
Control document visibility and sharing
Upload and organise documents
Documents list
Document status
Replace or update an existing document
Apply bulk actions to documents
See document details
Documents: start here
View all articles in “Documents”
Events
8 articles
Create and publish an event
Review event details
Apply bulk actions to events
Events list
Event status
Edit or remove an event
Manage event attendance
Events: start here
Members, Groups and Permissions
21 articles
Configure member profile and directory settings
Ask members to confirm their profile details
Change or remove a moderator's access
Review moderator details and activity
Moderator status
Find and review moderators
Add a moderator and set their access
Understand member-group synchronisation
View all articles in “Members, Groups and Permissions”
Contacts and Committees
7 articles
Review Staff details
Add or update Board and Staff contacts
Find committees and their members
Create a committee and manage its members
Add a member to a committee
Update a committee or member role
Contacts: start here
Reports and Surveys
25 articles
Add a survey
View and export survey responses
Create and publish a survey
Review survey details
Duplicate a survey
Review and filter survey responses
Apply bulk actions to surveys
Survey status and availability
View all articles in “Reports and Surveys”
Destinations and Hotel Reviews
8 articles
Add a destination
Organise destination groups
Destination status and visibility
Review destination details
Edit or hide a destination
Destinations: start here
Configure hotel reviews
View and manage hotel reviews
Chat and Community
1 article
Manage Chat roles, group chats and Announcements
Member Services
7 articles
Edit Emergency module content
Update Emergency contact details
Maintain Emergency checklist items
Maintain the Emergency sample statement
Configure the digital membership card
Configure Emergency contacts, checklists and statements
Add and manage deals and discounts
Settings and Configuration
10 articles
Configure login notices and passcode settings
Configure dashboard multi-factor authentication
Manage equipment
Manage positions and ranks
Manage bases, equipment and positions/ranks
Configure module labels and menu visibility
Configure app feedback
Find group, moderator and supporting resource settings
View all articles in “Settings and Configuration”
Notifications and Email
7 articles
Find past notifications
Push notifications: start here
Find scheduled notifications
Schedule, change or cancel a push notification
Create and send a push notification
Check notification history and provider acceptance
Share content with a member link