Use Share in the Admin Dashboard to create a member link to a News article, Journal entry, event or document. Paste it into email, WhatsApp, Messenger, a chat or another channel to point members to the content.

Create and copy a link

  1. Open News, Journals, Events or Documents in the Admin Dashboard.
  2. Find the active item you want to share. In its list row, open the three-dot menu under Action and select Share.
Choose Share from the item’s three-dot Action menu. This example is from Events.
Choose Share from the item’s three-dot Action menu. This example is from Events.
  1. Review Who can open this link? and the target groups shown in the dialog.
  2. Under Member link, click Create link. If a link already exists, use the existing link.
  3. Click the Copy link icon beside the link. The dialog displays Link copied.
  4. Paste the link into your email or message. Add a short description so recipients know what they are opening.
The Share dialog shows the content audience before you create a member link. This example is from Journals.
The Share dialog shows the content audience before you create a member link. This example is from Journals.

For example: “The latest association update is available here: [paste the member link].” Copy the link from the Share dialog rather than the Admin Dashboard’s address bar.

Who can open the link?

Check the target groups shown in the Share dialog before distributing the link. If you need to review the audience, see Manage Member Groups and content audiences. If a member cannot find the content, follow Why is my content not showing for members?.

Cancel or replace a sharing link

  1. Open News, Journals, Events or Documents and find the item.
  2. Open its three-dot Action menu and select Share.
  3. Beside the existing Member link, select the trash/delete icon and confirm deletion.

Previously sent copies of that link will no longer open the item through sharing. Deleting the link does not delete the content. Members who still have access may continue to find the item normally in the web app.

A created member link in Share. Use the copy icon beside the URL to copy it, or the red trash icon on the far right to cancel the link.
A created member link in Share. Use the copy icon beside the URL to copy it, or the red trash icon on the far right to cancel the link.

Create a replacement link

In the Share dialog, choose Create link again, copy the new URL and send it to the intended recipients. The deleted link stays invalid. Links in old emails or messages are not updated automatically.

Sharing requires available, active content. Making the item inactive or archiving it also prevents members from opening it through the sharing flow.

Reuse the link and review Opens

Open the same item’s Share dialog again to copy its existing member link. The dialog also shows Created by, Created and Opens.

Opens counts successful visits through the link, including repeat visits. It is not a count of unique members or confirmation that someone read the content.

Frequently asked questions

Can I share the link outside the 2Way apps?

Yes. Paste the member link into email, WhatsApp, Messenger, chats or another channel. The recipient still needs to sign in and have access to the content.

Does cancelling a link delete the content?

No. It disables that sharing link only. Members with access can still find the active content normally. To share it again using a replacement link, create a new link and distribute the new URL.

Do I need a new link for each message?

No. Reopen Share and copy the existing member link to use it in another message.

Is this the same as downloading and sharing a document file?

No. A member link points to content in 2Way and requires the recipient to sign in and have access. Downloading or sharing a document file is a separate workflow with its own document visibility and sharing settings.

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