Overview

To view or manage survey responses, navigate to the Survey Module. From the survey table, you can:

  1. Open the Preview Pane to review survey details.
  2. Access the Responses Page to analyze participant answers.
  3. Use bulk actions to update multiple surveys simultaneously.

 

Sections in this Article

  1. Using the Preview Pane

  2. Viewing the Responses Page

  3. Performing Bulk Actions

 

1.  Using the Preview Pane

The Preview Pane provides quick access to survey details and actions. To open the Preview Pane:

  1. Locate the survey in the table view.
  2. Click on the survey title or row to expand the Preview Pane.

Key Features in the Preview Pane

  • Top Summary:

    • Displays the survey title, hero image, and participation status.
    • Shows key metrics:
      • Number of questions.
      • Qualified participants.
      • Participation rate.

  • Basic Details:

    • Creation, modification, live, and expiration dates.
    • Assigned target groups, bases, equipment, and positions/ranks.

  • List of Questions:

    • View all survey questions along with their types (e.g., Single Choice, Rating).

Actions from the Preview Pane

Access the Action Menu from the top-right corner or the table view action menu (three dots) to:

  • Set Inactive: Disable the survey.
  • Delete Responses: Reset all participant data.
  • View Responses: Open the Responses Page.
  • Duplicate: Create a copy of the survey.
  • Delete: Permanently remove the survey.

 

2.  Viewing the Responses Page

The Responses Page provides detailed insights into survey participation and responses. To access:

  1. Open the Preview Pane and select View Responses from the Action Menu. Also accesable from table view actions menu.
  2. This opens the reponse page showing details same as in Preview pane. 
  3. Click Responses to view survey response details.

Features of the Responses Page

  • Top Summary:

    • Key metrics, including the number of questions, qualified participants, and participation rate.

  • Survey Filters:

    • Filter responses by specific questions to analyze data efficiently.

  • Question List:

    • View participant answers for each question.
    • Expand questions to see detailed responses.

Actions on the Responses Page

Use the Action Menu to:

  • Set Inactive: Disable the survey.
  • Delete Responses: Reset all participant data.
  • Duplicate: Create a copy of the survey.
  • Delete: Permanently remove the survey.

 

3.  Performing Bulk Actions

Bulk actions allow you to update multiple surveys at once. To perform bulk actions:

  1. Select surveys from the table view using the checkboxes.
  2. Open the Tools Menu and choose an action:
    • Export to Excel or CSV: Download survey data.
    • Add/Remove Target Groups: Update participant groups.
    • Set Active Status: Set selected surveys to Active status, live.

 

FAQ

Q: How do I access the Preview Pane?

A: Click on any survey row or title in the table view to open the Preview Pane.

 

Q: How do I export survey responses?

A: Select the survey(s) you want to export from the table view, then click the Tools Menu and choose Export to Excel or Export to CSV.

 

Q: What formats can I export survey data in?

A: Survey responses can be exported in Excel (.xlsx) or CSV (.csv) formats.

 

Q: Can I edit questions in a live survey?

A: No, questions cannot be edited once the survey is live. You can duplicate the survey and make edits in the new copy.

 

Q: What happens when I delete responses?

A: Deleting responses resets the survey, removing all participant data but retaining the survey structure.

 

Q: How do I analyze responses for specific questions?

A: Use the Survey Filters on the Responses Page to view and analyze data for individual questions.

 

Q: Can I view individual question responses?

A: Yes, responses can be viewed in detail by selecting a question on the Responses Page and expanding it to see all answers.

 

Q: How do I enable or disable a survey?

A: Use the Set Active/Inactive option in the Action Menu from the Preview Pane or the Tools Menu for bulk actions in the table view. 

 

Q: Are Survey results visible to members in the app?

A: If the feature "Show results" was enabled when creating the survey then Yes, otherwise not. 

 

This article focuses on viewing surveys and handling responses. For information on creating and configuring surveys, see the article: Creating, and Configuring Surveys.