To add new members to the backend system, you have an option to import the users from an external file.

Click on Members in the sidebar.

 

The list of members appears.

Click on Import. The Import Members page appears.

 

Before you import the users, the data in the file should be in a specific format to match the members' information in the system.

You can click on Sample Document to download the format of users' information. 

Once you have the users' data in the right format and you are ready to import, click on Browse Excel/CSV to locate and upload the file.

The file shows when it is ready for import.

 

Click on Import and Update Members. This adds the users in the members' list. 

If you do not use the correct format in the file that you use to import, the system shows related errors, for example as below.